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On Monday, June 8 at 3am MST there will be scheduled down time to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform.

We’re adding some BIG features to Botdoc’s platform, which include:

  • Support Access via Dashboard
  • Help Desk Access via Dashboard
  • Training video Access via Dashboard
  • Team logo added to all user dashboard
  • 2FT updates (get code vs auto generate)
  • Custom configurations for DNS white label
  • Bug fixes

Note:  Not all features and updates are supported by Internet Explorer

Affected Product/Service: Botdoc Interface

Expected Behavior:
Botdoc’s interface will be inaccessible during this scheduled maintenance.  Users Requests and Sends (inbound and outbound data/communications) will NOT be processed during this period.

Why we’re doing this:
Botdoc has received great feedback from its USERS therefore our team is expanding NEW features to our clients.  These new updates and features expand capabilities providing more advancements to our users regarding secure transport of data between two points.

We appreciate your patience and understanding.  If you have any questions or concerns you can reach us at support@botdoc.io

Botdoc Team