ID Verification

Secure ID Verification. Anywhere.

Any Device.

Identity verification should never slow down your business — or expose you to risk.
With Botdoc, you can securely verify customer IDs through a fully digital workflow or directly from your existing MFP. No unsecured email. No manual uploads. No compliance gaps.

Benefits of ID Verification Through Botdoc

Fraud Protection

ID verification helps confirm that a person is who they claim to be, reducing identity theft, synthetic fraud, and unauthorized transactions. This protects both your organization and your customers from financial loss.

Regulatory Compliance

Many industries — including banking, automotive, healthcare, and fintech — require identity validation to meet KYC, AML, and data protection regulations. Proper ID verification supports audit readiness and reduces compliance risk.

Faster, More Secure Customer Onboarding

Secure digital ID verification streamlines onboarding by eliminating manual document handling, unsecured email attachments, and in-person bottlenecks — improving customer experience while maintaining security standards.

Secure Digital ID Verification for Compliance, Fraud Prevention, and Faster Customer Onboarding

All Digital ID Verification through Botdoc Connect

All-digital ID verification through Botdoc Connect allows customers to securely submit their government-issued ID from any device — no printing, scanning, or emailing attachments. Simply send a secure request via email or SMS, and the customer uploads or captures their ID through an encrypted link. Files are transmitted securely with a complete audit trail, helping your organization reduce fraud risk while maintaining compliance and delivering a seamless customer experience.

ID Verification through your MFP

ID verification through your MFP allows you to securely capture and transmit customer IDs directly from your multifunction printer — eliminating scan-to-email vulnerabilities. Simply place the ID on the scanner, select the secure workflow, and the document is encrypted and delivered to the intended recipient. This modernizes in-branch verification, reduces employee handling of sensitive data, and strengthens compliance without changing your existing hardware infrastructure.

One Platform. Two Secure Workflows.

Whether your customers are remote or in person, Botdoc gives you flexible, compliant ID verification options that eliminate unsecured email and manual processes.

Secure the first step of every customer relationship.

Features

Full CRM Integration

Automatically populate customer leads and documents into your CRM – no manual entry needed

ID Scanning & Proofing

Get real-time capability to instantly verify driver’s license & ID information against data from the issuing agency

Total Experience

Get set up with a full suite of Botdoc capabilities and the means for consumers to engage them

User-Level Reporting & Tracking

Ensure your business operates under full compliance. Generate user-level utilization reports to better manage your team(s).

Automated Shortcuts

Streamline your workflows with automated shortcuts that are easily accessible on your phone. Save time by performing repetitive tasks quickly and efficiently.

Other 3rd Party Integrations

Connect external software or services to enhance Botdoc’s functionality. This feature allows for seamless data sharing and improved workflow, making it easier to tailor the experience for specific needs.