Quick File Transport Creates Better Patient Experiences

Take better, faster care of your patients.

Benefit for Customer

Sending protected information through outdated systems like fax and email is time-consuming, but they also leave room for errors that can violate HIPAA. Botdoc’s solution is fully compliant and offers a better way to share information without leaving a digital footprint. This keeps your operations administrative and other security-focused teams on task and your patients happy.

Features

Requests (Pull)

Collect vital client information that auto-populates into customer profiles. Each request has an expiration timeline for added control.

Sends (Push)

Share critical files with clients and track the full history of sent materials, keeping records within each customer profile.

Encrypted Conversation

Hold fully secure virtual conversations. Keep chats private or add participants as needed, ensuring secure communication.

Personal URL Automations

Customize personal URL workflows to optimize processes and enhance customer service efficiency.

Dashboard

Access a streamlined dashboard to track and manage all requests, including sent, pending, and completed tasks, along with other essential tools.

Team Reporting & Tracking

Admins can generate reports on usage, total number of conversations, login activity, and more to monitor team performance.

HIPAA-Compliant File Transfer for Health Information

Revolutionize the way you share data like insurance information, HIPAA forms, and PHI with your patients.

VedaPointe Integration

Easily integrate Botdoc with VedaPointe. Offering a way to deliver necessary forms and files securely with a seamless and simple patient experience means your medical practices will have fewer frustrations when it comes to sending information.