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Use of cookies by Botdoc

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What are cookies?

Cookies are pieces of data that sites and services you use or visit can set on your browser or device and they can typically be read on future visits to learn more about the User and to personalize an experience. “Cookies” is also a term that may be used to refer to a range of technologies that help an operator identify Users and devices, which in turn can help personalize an experience, prevent fraud, store preferences, and speed up delivery of content.

The table below explains the cookies we use and why.

Cookie Type Duration Description
Azure Server Affinity with Application Request Routing persistence 1s The technique ARR uses is usually known as a “Cookie Insertion” method. The idea is that ARR, standing in between a client browser and the server farm, will intercept incoming requests, choose a server to “stick” the session to, and will insert in the server response a custom HTTP Cookie that contains the name of the server.
Cookie preference persistence 2 Hours This cookie is used to remember a user’s choice about cookies on botdoc.io. Where users have previously indicated a preference, that user’s preference will be stored in this cookie.
Disqus third party 1 Year Disqus set a number of cookies on any page that includes a Disqus comment box. While we have no control over the cookies set by Disqus, they appear to include a mixture of pieces of information to measure the number and behaviour of Disqus users, including information that links your visits to our website with your Google, Facebook, Twitter or Disqus account if you are signed in to one. This cookie does not identify you personally unless you are logged into Disqus, in which case it is linked to your Disqus, Google, Twitter and Facebook accounts.
Universal Analytics (Google) third party 2 Years These cookies are used to collect information about how visitors use our website and WordPress blog. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited.
Read Google’s overview of privacy and safeguarding data
YouTube cookies third party 2 years We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Read more at YouTube’s embedding videos information page.
PREF – * Expires after eight months
VSC – * expires at the end of your session
VISITOR_INFO1_LIVE – *expires after eight months
remote_sid – * expires at the end of your session
Zopim.com third party 1 Year Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. Used by the content network, Cloudflare, to identify trusted web traffic. Zopim cookies provides live chat functionality for customer/sales purposes. Zopim cookies provides live chat functionality for customer/sales purposes

How do I change my cookies settings?

Most web browsers allow some control of most cookies through the browser settings.
To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

We are planning to enhance our cookie tool to allow users to more easily change their cookie settings after their initial choice.

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