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RECENT BLOG

Botdoc API LIVE/PRODUCTION Planned Maintenance

Hello API Developers, On Sunday February 20, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include:...

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Botdoc API SANDBOX Planned Maintenance

Hello API Developers, Botdoc will have some new updates running in our SANDBOX environment on Friday February 11th, 2022 @ 3am MST! These updates will hit our production servers estimated Sunday February 20, 2022 at 2am MST. We will send another email next week...

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Why Fax is Still a Thing?

Although some people might think that the fax machine is a relic of the past, much like flip phones or dial-up internet, the truth is that online faxing and fax machine usage is growing again. This comes as no surprise since the worldwide shift to digital solutions in...

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Botdoc Now Product Planned Maintenance

On Sunday January 30, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 30 minutes to perform. We’re adding some BIG features to Botdoc’s platform, which include: PUSH 2 step...

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Botdoc Receives Patent Approval in Australia

Third International Patent Sets High Expectations for Continued Global Growth COLORADO SPRINGS, CO -- January 20, 2021 -- Botdoc, a global leader in customer experience technology, today announced the approval of their patent in Australia. This patent, originally...

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Terms of Service Update

Important Notice Hello Botdoc Users At Botdoc, we’re constantly working to improve our products and services for you. As our offerings evolve, our Terms of Service (“Terms”) will also evolve accordingly. To that end, we wanted to let you know we recently updated our...

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Year in Review: Top Security Fails of 2021

A lot has changed in the last two years about the way we do business. The job of the IT administrator, operations manager, human resources, or a tech team within an organization has officially been turned upside down. “Standard” protocols now include things that...

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Botdoc Now Product Planned Maintenance

On Wednesday December 29, 2021 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: NEW - Email...

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What’s At Risk When You Transfer Sensitive Data?

“You’ve been the victim of a data breach.” That’s a sentence you never want to have to say to your customers, but the reality is, the threat is never far away. Hackers are getting more sophisticated and with the increase in remote workers (and subsequent software...

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