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The Cost of a Cybersecurity Breach

Cybersecurity breaches are continuing to rise. New data from Trellix reports a 31% year-over-year increase in attacks per company on average. And with a lack of qualified cybersecurity professionals in today’s competitive job market, this puts more pressure on...

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5 Reasons the World Will Go Paperless by 2030

The fact that 2030 is 8 years away might seem alarming to some, but the truth is that it’s not too far away. We all saw how in just a couple of years, the pandemic pushed businesses worldwide towards new digital initiatives, if they wanted to survive. Yet the pressure...

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Five Critical Factors for Patient Loyalty

When it comes to customer loyalty, many examples might come to mind: your go-to grocery store, the place you get coffee every week, or your favorite place to buy clothes. Few people might think specifically of patient loyalty in the healthcare industry, and for those...

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Why Demand-Generated Healthcare is Here to Stay

For a multitude of reasons, from younger generations making up more of today’s customer base to COVID-19 driving digital transformations across industries, healthcare has completely changed within the last few years. Perhaps you can remember what going to the doctor...

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Why Fax is Still a Thing?

Although some people might think that the fax machine is a relic of the past, much like flip phones or dial-up internet, the truth is that online faxing and fax machine usage is growing again. This comes as no surprise since the worldwide shift to digital solutions in...

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Botdoc Receives Patent Approval in Australia

Third International Patent Sets High Expectations for Continued Global Growth COLORADO SPRINGS, CO -- January 20, 2021 -- Botdoc, a global leader in customer experience technology, today announced the approval of their patent in Australia. This patent, originally...

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