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Reimagining Your Customer Experience

The day-to-day operations for organizations across industries will be vastly different from what it used to be before the pandemic. COVID–19 brought about a significant change to the way people socialize, shop, work, go to school, and more—essentially, their lives and...

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Today’s Hottest Fintechs by Bank Director

Botdoc, the global leader in Secure Digital Transport (SDT) technologies, powering the secure digital delivery of data globally, today announced it has been selected by Bank Director as a profiled technology in FinXTech Connect. FinXTech Connect, powered by Bank...

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3 Ways to Evaluate Your Customer Experience

Try to remember the last time you had an amazing experience as a customer. What feelings did the experience leave you with? Satisfaction, comfort, joy? Now, recall the last time you had a negative experience. Not as nice, right? Creating a wonderful experience for...

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Botdoc Featured in Forbes

Botdoc was featured in a recent Forbes article, Community Banks Met the Challenge of the SBA's PPP Funding, highlighting how the Botdoc solution streamlines the real-time remote collection and sending of needed documents. Read this short excerpt and then read the full...

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I’m So Tired of False Cyber Security

I see it all the time. I get an email from a lender, title company or other and on the bottom it says, “This email is secured by XXXX”. You pick the company, Zixcorp, Proofpoint, etc.  This is so bad because that email is NOT secured. It's only secure at rest in the...

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Secure Digital Transportation as a Service

What does Secure Digital Transportation mean?  No we’re not transporting hard drives through the mail…we originally called what we were doing “secure data transport” but then someone asked to if we mailed hard drives…so we changed it to “Digital.” Secure Digital...

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Sharing Versus Sending…a Difference?

Is there a difference between the terms ‘sharing‘ and ‘sending‘?  Dictionary.com states there is a difference but software developers don't know there that their SHOULD be a difference. Sharing implies a log in by two parties to exchange information and data, real...

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