Hello Botdoc Users

Our email servicer (Mailgun) is currently experiencing issues with their infrastructure. This is causing some emails sent from our platform to not get delivered. Mailgun is already working on the issue.  If you use a custom SMTP configuration or a different email servicer other than the default Botdoc offers, the emails sent from your account should work as expected.

Sorry for this inconvenience.

We appreciate your patience and understanding.  If you have any questions or concerns you can reach us on Slack at https://botdoc.io/slack/ or api@botdoc.io or support@botdoc.io

Botdoc Team