Jul 24, 2024 | Announcement, Security Updates and Alerts
Dear Valued Customer, We have confirmed with Twilio that all is functioning correctly and services are responsive therefore ALL Botdoc SMS services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. Thank you for your...
Jul 23, 2024 | Announcement, Security Updates and Alerts
Dear Valued Customer, Our SMS servicer (Twilio) is currently experiencing delivery delays when sending messages . This is causing SMS delays from our platform with certain carriers. Twilio continues to work on the issues and we will have more information to you once...
Jul 23, 2024 | Announcement, Security Updates and Alerts
Azure Service Retirement Announcement Botdoc API Production New Feature Dear Valued Customer, On Sunday July 28 2024 @ 2am MST, there will be a scheduled service update/new feature to Botdoc API. We anticipate this planned update will take approximately 1 hr. to...
Jul 15, 2024 | Announcement, Security Updates and Alerts
Azure Service Retirement Announcement Botdoc API Sandbox New Feature Dear Valued Customer, On Sunday July 21 2024 @ 2am MST, there will be a scheduled service update/new feature to Botdoc Sandbox API. We anticipate this planned update will take approximately 1 hr....
Jun 10, 2024 | Announcement, Security Updates and Alerts
Botdoc Now Product Release Dear Valued Customer, We had initially anticipated having our newest feature “SSO” to you yesterday, Sunday June 9, 2024 but due to a brief delay and other urgent priorities, we will need a few extra days for this release. We will send...
Jun 4, 2024 | Announcement, Security Updates and Alerts
Botdoc Now Product Release Dear Valued Customer, On Sunday June 9, 2024 at 2am MST there will be scheduled downtime to enhancements to our Botdoc Now product This planned outage will take approximately 1 hour to perform. We appreciate your patience during this time....
