by Laura | Feb 28, 2023 | Announcement, Security Updates and Alerts
SERVICES BACK TO NORMAL Dear Botdoc Users, We have confirmed with Mailgun that all is functioning correctly and services are responsive therefore ALL Botdoc EMAIL services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience....
by Laura | Feb 21, 2023 | Announcement, Security Updates and Alerts
Disruptions of Botdoc NOW product and API Services Hello Botdoc Users Our email service (Mailgun) is having intermittent connection issues which is causing some of our clients, who do not have their own SMTP, to experience connection issues. Mailgun continues to...
by Laura | Jan 16, 2023 | Announcement, Security Updates and Alerts
Botdoc API Important NOTICE IMPORTANT NOTICE: *Please implement by 1/18/2023 for Sandbox deploy and 1/22/2023 for Live production deploy! Hello Botdoc developers, Botdoc will be adding a few new Public IPs to it’s pool in the API product. Customers that have...
by Laura | Jan 16, 2023 | Announcement, Security Updates and Alerts
Botdoc API LIVE/PRODUCTION Planned Maintenance Hello API Developers, On Sunday January 22 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API...
by Laura | Jan 9, 2023 | Announcement, Security Updates and Alerts
IMPORTANT NOTICE: *Please implement by 1/18/2023 for Sandbox deploy and 1/22/2023 for Live production deploy! Hello Botdoc developers, Botdoc will be adding a few new Public IPs to it’s pool in the API product. Customers that have strict firewall rules will be...
by Laura | Jan 7, 2023 | Announcement, Security Updates and Alerts
Hello API Developers, POSTPONEMENT MESSAGE: The turn of the new year requires a few more technical aspects to be in place before we deploy to production. We will be sending out a follow up email with more details as of when this patch will hit our production servers. ...
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