Oct 28, 2024 | Announcement, Security Updates and Alerts
Planned Maintenance (API Sandbox) Dear Valued Developer, On Sunday Nov 3, 2024 at 2:00am MST there will be a scheduled service update to Botdoc API Sandbox. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API...
Sep 30, 2024 | Announcement, Security Updates and Alerts
Dear Valued Customer, We have confirmed login services are responsive and are back to normal. Thank you again for your cooperation and we apologize for this inconvenience. Best regards, Your Botdoc Team
Sep 30, 2024 | Announcement, Security Updates and Alerts
Dear Valued Customer, Botdoc is experiencing login latency and connection issues on the Botdoc NOW product. Our IT team is working diligently to resolve this issue quickly, we will have more information for to you once resolved. We appreciate your patience and...
Sep 25, 2024 | Announcement, Security Updates and Alerts
Botdoc Now Product Release Dear Valued Customer, On Sunday September 29, 2024 at 2am MST there will be scheduled downtime to enhancements to our Botdoc Now product This planned outage will take approximately 1 hour to perform. We appreciate your patience during this...
Aug 27, 2024 | Announcement, Security Updates and Alerts
Azure Service Retirement Announcement FINAL NOTICE – DNS Update Dear Valued Customer, Azure App Service retirement of August 31st is fast approaching. On Friday August 30th, we will be updating Botdoc’s DNS records for secure.botdoc.io to the a new location...
Jul 24, 2024 | Announcement, Security Updates and Alerts
Dear Valued Customer, We have confirmed with Twilio that all is functioning correctly and services are responsive therefore ALL Botdoc SMS services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. Thank you for your...