Hello Botdoc Users

Our SMS servicer (Twilio) is STILL currently experiencing issues with their infrastructure. This is causing SMS delays from our platform but specifically with US T-Mobile:

  1. SMS and MMS Delivery and Report Delays and Failures to US T-Mobile
  2. SMS Delivery Delays to Safaricom Network In Kenya
  3. Devices using Super SIM may experience degraded service

Twilio continues to work on the issues and we will have more information to you ASAP. We appreciate your patience and understanding.

Sorry for this inconvenience.

Botdoc Team