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Botdoc API Important NOTICE

IMPORTANT NOTICE:

*Please implement by 1/18/2023 for Sandbox deploy and 1/22/2023 for Live production deploy!

Hello Botdoc developers,

Botdoc will be adding a few new Public IPs to it’s pool in the API product.

Customers that have strict firewall rules will be required to add the new IPs to the whitelist accordingly.
If you strict the outbound of your network, you will be required to add our additional inbound to your whitelist.
If you do restrict the traffic received from the internet (This would be the Botdoc API Webhooks), you will be required to add our additional outbound IP to your whitelist.

The new IPs are:
– Inbound: 20.62.143.104
– Outbound: 20.246.242.252

If you have any questions regarding this addition, you can reach us on Slack at https://botdoc.io/slack/ or api@botdoc.io.

Thanks,
Botdoc API Team