Scheduled Security & Stability Maintenance

Dear Valued Customer,

As part of our ongoing commitment to security and performance, we will be performing important infrastructure updates on Sunday, October 12, 2025, from 2:00 AM to 5:00 AM MST.

Impact: No downtime is expected, though you may experience brief periods of slower performance or minor instability during this time. Our engineering team will be closely monitoring the system throughout the process to ensure everything remains stable.

We recognize that this is a shorter notification window than usual; however, these updates are necessary to maintain the reliability and security standards our customers depend on.

Thank you for your understanding and continued trust in Botdoc.

Affected Product/Service: Botdoc NOW Product and API

We appreciate your patience and understanding.  If you have any questions or concerns you can reach us at support@botdoc.io

Best regards,

Your Botdoc Team