Botdoc Now Product Release Dear Valued Customer, On Sunday September 29, 2024 at 2am MST there will be scheduled downtime to enhancements to our Botdoc Now product This planned outage will take approximately 1 hour to perform. We appreciate your patience during this...
Announcement
FINAL NOTICE Azure Service Retirement – Aug 31, 2024
Azure Service Retirement Announcement FINAL NOTICE - DNS Update Dear Valued Customer, Azure App Service retirement of August 31st is fast approaching. On Friday August 30th, we will be updating Botdoc’s DNS records for secure.botdoc2024.tbgsites.com to the a new...
SMS SERVICES BACK TO NORMAL – Botdoc NOW product and API Service
Dear Valued Customer, We have confirmed with Twilio that all is functioning correctly and services are responsive therefore ALL Botdoc SMS services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. Thank you for your...
SMS Disruptions of Botdoc NOW product and API Services
Dear Valued Customer, Our SMS servicer (Twilio) is currently experiencing delivery delays when sending messages . This is causing SMS delays from our platform with certain carriers. Twilio continues to work on the issues and we will have more information to you once...
Azure Service Retirement Announcement
Azure Service Retirement Announcement Botdoc API Production New Feature Dear Valued Customer, On Sunday July 28 2024 @ 2am MST, there will be a scheduled service update/new feature to Botdoc API. We anticipate this planned update will take approximately 1 hr. to...
Botdoc and KPA announce partnership on complete compliance solution as many auto dealers are still feeling the pain of recent cyber threats
Botdoc, the global leader in Secure Digital Transport (SDT) technologies, and IDology, a GBG company, a leading identity verification provider in the Americas for over 20 years have announced a partnership that will provide the auto industry with easy and secure capabilities to comply with new FTC Safeguards Rule and customer privacy.
Azure Service Retirement
Azure Service Retirement Announcement Botdoc API Sandbox New Feature Dear Valued Customer, On Sunday July 21 2024 @ 2am MST, there will be a scheduled service update/new feature to Botdoc Sandbox API. We anticipate this planned update will take approximately 1 hr....
Botdoc Now Product Release – SSO Delayed
Botdoc Now Product Release Dear Valued Customer, We had initially anticipated having our newest feature “SSO” to you yesterday, Sunday June 9, 2024 but due to a brief delay and other urgent priorities, we will need a few extra days for this release. We will send...
Botdoc Now Product Release
Botdoc Now Product Release Dear Valued Customer, On Sunday June 9, 2024 at 2am MST there will be scheduled downtime to enhancements to our Botdoc Now product This planned outage will take approximately 1 hour to perform. We appreciate your patience during this time....
Botdoc Now Product Planned Maintenance
Botdoc Now Product Planned Maintenance On Sunday June 2, 2024 at 2am MST there will be scheduled downtime to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform,...