Working in the auto industry is a challenge. From increasing competition and supply chain issues to slow service and difficult customers…
Customer Experience
How to Tackle Rising Cyber Insurance Policy Costs
With the world shifting heavily to digital solutions these past couple of years, it should come as no surprise that the number of cyberattacks is increasing year after year—with serious consequences for targeted businesses.
Five Critical Factors for Patient Loyalty
When it comes to customer loyalty, many examples might come to mind: your go-to grocery store, the place you get coffee every week, or your favorite place to buy clothes. Few people might think specifically of patient loyalty in the healthcare industry, and for those...
What’s At Risk When You Transfer Sensitive Data?
“You’ve been the victim of a data breach.” That’s a sentence you never want to have to say to your customers, but the reality is, the threat is never far away. Hackers are getting more sophisticated and with the increase in remote workers (and subsequent software...
Today’s Hottest Fintechs by Bank Director
Botdoc, the global leader in Secure Digital Transport (SDT) technologies, powering the secure digital delivery of data globally, today announced it has been selected by Bank Director as a profiled technology in FinXTech Connect. FinXTech Connect, powered by Bank...
How to Determine When You Need a Better File Transfer System
Ever since the pandemic has driven businesses worldwide to re-imagine their daily operations and future plans, we’ve seen huge strides towards new digital initiatives—one being implementing or upgrading file transfer systems. Although choosing a new file transfer...
3 Ways to Evaluate Your Customer Experience
Try to remember the last time you had an amazing experience as a customer. What feelings did the experience leave you with? Satisfaction, comfort, joy? Now, recall the last time you had a negative experience. Not as nice, right? Creating a wonderful experience for...