Working in the auto industry is a challenge. From increasing competition and supply chain issues to slow service and difficult customers, there are so many obstacles to overcome in order for your car dealership to succeed. On top of all that, auto industry analysts...
With the world shifting heavily to digital solutions these past couple of years, it should come as no surprise that the number of cyberattacks is increasing year after year—with serious consequences for targeted businesses. According to McAfee, in 2021, 81% of global...
With a huge portion of the country’s assets held by just a few megabanks, competition among all of the remaining banks is extremely tight. From setting low rates and waiving fees to developing voice banking and other digital capabilities, banks today are making...
Try to remember the last time you had an amazing experience as a customer. What feelings did the experience leave you with? Satisfaction, comfort, joy? Now, recall the last time you had a negative experience. Not as nice, right? Creating a wonderful experience for...
