Security Updates and Alerts

Botdoc API SANDBOX Planned Maintenance Hello Botdoc Developers, Botdoc will have a new update running in our SANDBOX environment SUNDAY February 25, 2024 @ 3am MST! This update will hit our production servers estimated Sunday March 3, 2024 at 2am MST. We will send...

Botdoc Now Product Planned Maintenance On Sunday February 25, 2024 at 2am MST there will be scheduled downtime to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s...

Privacy Policy Update Important Notice Hello Botdoc Users We’re making updates to our Privacy Policy effective January 1, 2024 for all users who continue to use Botdoc, so please take time to review them. These updates aim to provide you with more information and...

Botdoc API SANDBOX Planned Maintenance Hello Botdoc Developers, Botdoc will have a new update running in our SANDBOX environment SUNDAY December 17, 2023 @ 3am MST! This update will hit our production servers estimated Sunday January 7, 2024 at 2am MST. We will send...

Important Notice - Action Items Hello IT Team users /Technical POC's, When using SMTP and P2, you will need to add another IP to the allowlist of your IP addresses on the Email server to prevent delays in email-generated requests. The new IP is: 52.154.221.72. In...

WHATS NEW? On Sunday October 8, 2023 we deployed some new features. CLICK on the picture below to view an interactive demo of these updates. User to User "Direct Requests".  You can now send requests (Pushes or Pulls) to a confirmed Botdoc user and that user will...

Botdoc Now Product Planned Maintenance On Sunday October 8, 2023 at 2am MST there will be scheduled downtime to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s...

Botdoc Now Product Planned Maintenance On Sunday August 27, 2023 at 2am MST there will be scheduled downtime to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s...

What's New? On Sunday July 9, 2023 at 2am MST Botdoc deployed some new features.!   Click the GIF below to view the details: Other updates coming this week! Updating Team Contacts that have merged into the P2 conversations and creating duplicates. We are working...

Botdoc Now Product Planned Maintenance Please see REVISED deploy date! On Sunday July 9, 2023 at 2am MST there will be scheduled down time to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some...