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Botdoc Now Product Planned Maintenance On Sunday July 2, 2023 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform,...
Botdoc API LIVE/PRODUCTION Planned Maintenance Hello API Developers, On Sunday June 11, 2023 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s...
Botdoc API SANDBOX Planned Maintenance Hello Botdoc Developers, Botdoc will have a new update running in our SANDBOX environment SUNDAY May 28, 2023 @ 3am MST! This update will hit our production servers estimated Sunday June 11 2023 at 2am MST. We will send another...
Services Back to Normal Dear Botdoc Users, Botdoc had to make some emergency (hot-fixes) updates that may have effected some user's experience while using Botdoc NOW product. Botdoc is 100% back to normal and there are no current...
Disruption of Botdoc NOW product and API Service Botdoc Status: 100% At roughly 6PM Mountain time today (Friday 7 April 2023), Botdoc experienced what we believe to be a DDoS attack. Our services were down from roughly 6:10PM MT to 6:25PM MT due to our own efforts to...
Botdoc Now Product Planned Maintenance On Sunday April 2, 2023 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s...
SERVICES BACK TO NORMAL Dear Botdoc Users, We have confirmed with Mailgun that all is functioning correctly and services are responsive therefore ALL Botdoc EMAIL services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience....
Disruptions of Botdoc NOW product and API Services Hello Botdoc Users Our email service (Mailgun) is having intermittent connection issues which is causing some of our clients, who do not have their own SMTP, to experience connection issues. Mailgun continues to...
Botdoc API Important NOTICE IMPORTANT NOTICE: *Please implement by 1/18/2023 for Sandbox deploy and 1/22/2023 for Live production deploy! Hello Botdoc developers, Botdoc will be adding a few new Public IPs to it's pool in the API product. Customers that have strict...
Botdoc API LIVE/PRODUCTION Planned Maintenance Hello API Developers, On Sunday January 22 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API...
