Hello API Developers, On Sunday June 12, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include: Changed...
Security Updates and Alerts
Botdoc API SANDBOX update June 3, 2022
Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on June 3, 2022 @ 2am MST! These updates will hit our production servers estimated Sunday June 12, 2022 at 2am MST. We will send another email next week confirming. Remember,...
Botdoc NOW Product – Planned Maintenance Updates April 17, 2022
On Sunday April 17, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 30 minutes to perform. We’re adding some BIG features to Botdoc’s platform, which include: P2 updates: ...
Botdoc API Planned Maintenance (LIVE/PRODUCTION) – New Version Sunday April 3, 2022
Hello API Developers, On Sunday April 3, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include: NEW -...
SMS SERVICES BACK TO NORMAL – Disruptions of Botdoc NOW product and API Service
Dear Botdoc Users, We have confirmed with Twilio that all is functioning correctly and services are responsive therefore ALL Botdoc SMS services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. Botdoc Team
UPDATE – Disruptions of Botdoc NOW product and API Services (SMS service)
Hello Botdoc Users Our SMS servicer (Twilio) is STILL currently experiencing issues with their infrastructure. This is causing SMS delays from our platform but specifically with US T-Mobile: SMS and MMS Delivery and Report Delays and Failures to US T-Mobile SMS...
Botdoc API SANDBOX update March 23, 2022
Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on March 23, 2022 @ 4am MST! These updates will hit our production servers estimated Sunday April 3, 2022 at 2am MST. We will send another email next week confirming....
Botdoc API LIVE/PRODUCTION Planned Maintenance
Hello API Developers, On Sunday February 20, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include:...
Botdoc API SANDBOX Planned Maintenance
Hello API Developers, Botdoc will have some new updates running in our SANDBOX environment on Friday February 11th, 2022 @ 3am MST! These updates will hit our production servers estimated Sunday February 20, 2022 at 2am MST. We will send another email next week...
Botdoc Now Product Planned Maintenance
On Sunday January 30, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 30 minutes to perform. We’re adding some BIG features to Botdoc’s platform, which include: PUSH 2 step...