Apr 13, 2022 | Announcement, Security Updates and Alerts
On Sunday April 17, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 30 minutes to perform. We’re adding some BIG features to Botdoc’s platform, which include: P2 updates: ...
Mar 31, 2022 | Announcement, Security Updates and Alerts
Hello API Developers, On Sunday April 3, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include:...
Mar 23, 2022 | Announcement, Security Updates and Alerts
Dear Botdoc Users, We have confirmed with Twilio that all is functioning correctly and services are responsive therefore ALL Botdoc SMS services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. Botdoc...
Mar 23, 2022 | Announcement, Security Updates and Alerts
Hello Botdoc Users Our SMS servicer (Twilio) is STILL currently experiencing issues with their infrastructure. This is causing SMS delays from our platform but specifically with US T-Mobile: SMS and MMS Delivery and Report Delays and Failures to US T-Mobile SMS...
Mar 21, 2022 | Announcement, Security Updates and Alerts
Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on March 23, 2022 @ 4am MST! These updates will hit our production servers estimated Sunday April 3, 2022 at 2am MST. We will send another email next week confirming....
Feb 16, 2022 | Announcement, Security Updates and Alerts
Hello API Developers, On Sunday February 20, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include:...
