Security Updates and Alerts

IMPORTANT NOTICE: *Please implement by 1/18/2023 for Sandbox deploy and 1/22/2023 for Live production deploy! Hello Botdoc developers, Botdoc will be adding a few new Public IPs to it's pool in the API product. Customers that have strict firewall rules will be...

Hello API Developers, POSTPONEMENT MESSAGE: The turn of the new year requires a few more technical aspects to be in place before we deploy to production. We will be sending out a follow up email with more details as of when this patch will hit our production servers. ...

Hello API Developers, On Sunday January 8 at 2:00am MST there will be a scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include: Scheduler - ...

Hello Botdoc Developers, Botdoc will have a new update running in our SANDBOX environment TOMORROW December 21, 2022 @ 7am MST! This update will hit our production servers estimated Sunday January 8 2023 at 2am MST. We will send another email next week confirming....

Hello API Developers, On Sunday November 20, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include:...

Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on November 13, 2022 @ 2am MST! These updates will hit our production servers estimated Sunday November 20, 2022 at 2am MST. We will send another email next week confirming....

Hello API Developers, On Sunday August 28, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hr to perform. Service updates to Botdoc’s API Developers platform, which include: Added...

On Sunday August 21, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: Adding a searchable...

Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on August 21, 2022 @ 2am MST! These updates will hit our production servers estimated Sunday August 28, 2022 at 2am MST. We will send another email next week confirming....

On Sunday June 26, 2022 at 2am MST there will be scheduled down time to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: P2 - Improving...