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Botdoc API LIVE/PRODUCTION Planned Maintenance

Feb 16, 2022 | Announcement, Security Updates and Alerts

Hello API Developers,

On Sunday February 20, 2022 at 2:00am MST there will be a scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hr to perform.

Service updates to Botdoc’s API Developers platform, which include:

  • Added voice/audio TFA
  • Requests can now have multiple TFA methods
  • Migrated White Label to Custom CSS
  • Frontend application version update (Drop support for I.E)
  • DocuSign is LIVE

Affected Product/Service: API Production Interface ONLY (Sandbox had this version as of February 11, 2022)

Expected Behavior:
Service updates/maintenance are normal deployments which won’t cause any impact to production or to the development tools. They happen with no impact to the functionality of the platform or customer applications.   However, although this is very rare, if for any reason there may be an interruption of the functionality of deployment workflows and tools, it will be resolved within our expected maintenance window.

Why we’re doing this:
Botdoc is expanding NEW features to our developers.  These new updates and features expand capabilities providing more advancements to our developers regarding secure transport of data between two points.

We appreciate your patience and understanding.  If you have any questions or concerns you can reach us on Slack at https://botdoc.io/slack/ or 

Thanks,
Botdoc API Team