Important Notice Hello Botdoc Users, Starting November 8, 2021, Botdoc will have a NEW inbound IP address related to app.botdoc.io (The NOW product) Many of our Users will notice no change however, if you control the IPs in your firewall you will need to allow/add the...
Announcement
Botdoc NOW Product – Planned Maintenance Outage/Security Updates September 19, 2021
On Sunday September 19, 2021 at 2am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: NEW - Adobe Sign...
Botdoc API LIVE/PRODUCTION Planned Maintenance Sept 11 2021
Hello API Developers, On Saturday September 11th at 2:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 30 minutes to perform. Service updates to Botdoc’s API Developers platform, which include:...
Important Notice Regarding IE Browser
Hello Botdoc Users Botdoc is saying Farewell to Internet Explorer and we will no longer support bugs or fixes as of Aug 17, 2021 within our NOW product and here is why… As of August 17, 2021, Microsoft will no longer provide security updates or technical support for...
DELAY Botdoc API LIVE/PRODUCTION Planned Maintenance July 25, 2021
LIVE PRODUCTION DELAY Botdoc apologizes for this delay. Due to an unexpected callback queue discovery, this deploy has been delayed by one week and will be LIVE July 25, 2021 @2am MST. Hello API Developers, On Sunday July 18th at 1:00am MST there will be a scheduled...
Botdoc API LIVE/PRODUCTION Planned Maintenance July 18, 2021
Hello API Developers, On Sunday July 18th at 1:00am MST there will be a scheduled service update to Botdoc API. We anticipate this planned update will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s API Developers platform, which...
Botdoc API Important Notice
IMPORTANT NOTICE: Starting August 4, 2021 forward, Botdoc API will start to employ Throttling to its API endpoints. This behavior will be based on your current Authenticated Apikey set on the HTTP Request sent. This means, the number of HTTP Calls that can be...
Botdoc API SANDBOX Update/New Version July 11, 2021
Hello API Developers, Botdoc will have some new updates running in our SANDBOX environment on July 11, 2021 @ 8pm MST! These updates will hit our production servers estimated Sunday July 18, 2021 at 1am MST. We will send another email next week confirming. Remember,...
Botdoc NOW Product – Planned Maintenance Outage/Security Updates June 13, 2021
On Sunday June 13, 2021 at 1am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: NEW – Manage Multiple...
SERVICES BACK TO NORMAL – Disruptions Of Botdoc NOW Product And API Service
Hello Botdoc Users We have confirmed with Mailgun that all is functioning correctly and services are responsive therefore ALL Botdoc services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. We appreciate your patience...