Due to a current change on our Outbound IP Address Strategy, we now have several IP Addresses that the connection could come from. This IP address does not normally change, but if it does Botdoc will send an email in advance letting you know. If you or your...
Security Updates and Alerts
Botdoc APP Planned Maintenance Outage/Updates May 8, 2019
On Wednesday, May 8 at 3am MST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include:...
Botdoc API Planned Maintenance – March 6, 2019
On Wednesday, March 6 at Midnight MST there will be scheduled down time to perform upgrades to Botdoc API. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s API Developers platform, which include: •...
BotDoc Planned Maintenance Outage/Updates Dec 23 2018
On Friday, November 23rd at 9pm EST there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. Affected Product/Service: Botdoc Interface Expected Behavior: Botdoc’s interface will be...
08/20/2017 BotDoc Planned Maintenance Outage/Updates
On Monday, August 20th at 9am UTC (7 ET, 6 CT, 5 MT, 4 PT) there will be scheduled down time to perform upgrades to Botdoc. We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which...
GDPR UPDATE
The General data protection regulation The EU’s new data privacy law, the General Data Protection Regulation, goes into effect on May 25, 2018 and applies not only to EU-based organizations, but also to anyone who has customers or contacts in the EU. We are actively...
12/2/2017 BotDoc Planned Maintenance Outage/Updates
On Saturday, Dec 2 at 1am MST there will be scheduled down time to perform major upgrades to BotDoc. We anticipate this planned outage will take between 1 to 2 hours to perform. We’re adding some BIG features to BotDoc’s platform, which include: Corp Team upgrades...
11/21/2017 – Terms of Service
BotDoc’s new USER Terms of Service and CORPORATE Terms of Service will come into effect on November 25, 2017. If you continue using BotDoc after November 25, 2017 you agree to be bound by these new terms. If you have any questions, please feel free to contact us by...
8/27/2017 BotDoc Planned Maintenance Outage/Updates
On Sunday, August 27th at 1am MST there will be scheduled down time to perform major upgrades to BotDoc. We anticipate this planned outage will take between 1 to 2 hours to perform. We’re adding some BIG features to BotDoc’s platform, which include: Requesting and...
BotDoc Planned Maintenance Outage – June 16, 2017
On Friday, June 16th at 1am MST we’re performing major infrastructure upgrades to BotDoc. We anticipate this planned outage will take between 2 to 4 hours to perform. We’re moving BotDoc’s brain power to a much bigger, much faster server environment. Our recent growth...