Announcement

LIVE PRODUCTION DELAY Botdoc apologizes for this delay. Due to an unexpected callback queue discovery,  this deploy has been delayed by one week and will be LIVE July 25, 2021 @2am MST. Hello API Developers, On Sunday July 18th at 1:00am MST there will be a scheduled...

IMPORTANT NOTICE: Starting August 4, 2021 forward, Botdoc API will start to employ Throttling to its API endpoints. This behavior will be based on your current Authenticated Apikey set on the HTTP Request sent. This means, the number of HTTP Calls that can be...

Hello API Developers, Botdoc will have some new updates running in our SANDBOX environment on July 11, 2021 @ 8pm MST! These updates will hit our production servers estimated Sunday July 18, 2021 at 1am MST. We will send another email next week confirming. Remember,...

On Sunday June 13, 2021 at 1am MST there will be scheduled down time to perform upgrades to Botdoc.  We anticipate this planned outage will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s platform, which include: NEW – Manage Multiple...

Hello Botdoc Users We have confirmed with Mailgun that all is functioning correctly and services are responsive therefore ALL Botdoc services are back to normal. Even though this was out of our hands, we are sorry for this inconvenience. We appreciate your patience...

Hello Botdoc Users Our email servicer (Mailgun) is currently experiencing issues with their infrastructure. This is causing some emails sent from our platform to not get delivered. Mailgun is already working on the issue.  If you use a custom SMTP configuration or a...

Hello API Developers, On Sunday May 30th at 1:00am MST there will be scheduled service update to Botdoc API.  We anticipate this planned update will take approximately 1 hour to perform. We’re adding some BIG features to Botdoc’s API Developers platform, which...

Hello Botdoc Developers, Botdoc will have some new updates running in our SANDBOX environment on May 24th 2021 @ 5am MST! These updates will hit our production servers estimated Sunday May 30, 2021 at 1am MST. We will send another email next week confirming. Remember,...

Dear Customer, Just a kind reminder of the excitement of Botdoc’s rapid growth, expanded capabilities and recent release of the new version of Botdoc (Botdoc NOW)! With these changes, Botdoc has some pricing updates that will effect current users when upgrading or...